Effective Date: 18/02/2025
At SSA Group, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our Ctbots platform ("Platform"). By using the Platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Account Information
Email Address: Used for communication purposes, such as account-related notifications and updates.
Password: Used to authenticate access to your account on the platform. Your password is stored securely.
Username: Identifies you within our platform.
1.2 API Key Information
Public and Private API Keys: These keys are required for integrating your cryptocurrency exchange account with our platform. The keys are used to enable the bot to perform trading actions on your behalf.
1.3 Messaging Information
Messenger Information: If you choose to link a messenger account (e.g., Telegram) to receive notifications, we collect your messenger ID for communication purposes.
1.4 Trading and Financial Data
Bot Performance Data: Information about the trading bot's performance, including the profit and loss generated by the bot.
Financial Performance: Metrics related to the financial results of trades made by the bot, including gains and losses.
History of Bot Activity: Logs of the trading history, including executed trades, success/failure of trades, and other relevant trading actions.
2. How We Use Your Information
We use your information for the following purposes:
- To provide you with access to the Service and allow you to monitor the performance of the trading bot.
- To allow the bot to execute trades on your behalf using the provided API keys.
- To track the performance of the bot, including profits, losses, and financial results.
- To communicate with you about important updates, notifications, and information related to your account and the Service.
- To improve the functionality and performance of the platform and the bot.
3. Data Security
We take the security of your personal data seriously. We store your password securely using encryption, and your API keys are stored in an encrypted form. We also store your email and messenger information securely, used only for communication-related to the Service.
However, we do not have access to your cryptocurrency funds or transaction details. All trading and account information remains on the connected cryptocurrency exchange's platform, and we only access it via the permissions provided by your API keys.
4. Data Retention
We will retain your personal data only for as long as necessary to provide the Service or as required by applicable laws. You may request the deletion of your data at any time, and we will promptly remove it in accordance with applicable laws.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal data. For example, if you are in the European Union (EU) or European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Additionally, if you are a resident of California, USA, you may have rights under the California Consumer Privacy Act (CCPA).
5.1 GDPR Rights (For EU/EEA Users)
If you are in the EU or EEA, you have the following rights regarding your personal data under the GDPR:
Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
Right to Erasure: You can request the deletion of your personal data.
Right to Restriction of Processing: You can request restrictions on how we process your personal data.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
5.2 CCPA Rights (For California Residents)
If you are a resident of California, USA, under the California Consumer Privacy Act (CCPA), you have the right to:
- Request the deletion of your personal data.
- Request information on the categories of personal data we collect, the purposes of collecting it, and the third parties with whom we share the data.
- Opt-out of the sale of personal data. Although we do not sell your personal data.
5.3 Other International Rights
Depending on your jurisdiction, you may have additional rights regarding your personal data. Please contact us if you have any questions about your rights under the applicable law in your country.
To exercise any of these rights, please contact us at ctbots@ssa.group.
6. Third-Party Services
We do not share or sell your personal data to third parties for marketing purposes. However, we may use third-party service providers to assist with the operation of the platform (e.g., hosting or technical support). These third-party providers have access only to the necessary data required for them to provide their services, and they are obligated to keep your data confidential.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and improve the functionality of the platform. You can control cookie preferences through your browser settings.
8. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated to you via email. By continuing to use the Service, you agree to the updated Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
SSA LTD
Registry Code: 34952744
Address: Myroslav Skoryk Street 31, 79005 Lviv, Ukraine
Email: ctbots@ssa.group