Effective Date: 18/02/2025
This User Agreement ("Agreement") is entered into by and between SSA Group ("Company", "we", "our", "us") and the user ("User", "you", "your") who is an individual accessing or using the Ctbots platform ("Platform") provided by the Company. By accessing or using the Platform, you agree to be bound by the terms and conditions of this Agreement.
1. Definitions
Bot: A software tool provided by SSA Group that facilitates automated cryptocurrency trading through API connected to a User’s exchange account with the help of a set of keys.
User: The individual (person) who has registered and is using the Service.
API Keys: Public and private keys provided by the User to facilitate the connection between the Bot and their exchange account and are limited to trading purposes only.
Exchange: The cryptocurrency exchange platform where the User’s trading account is held.
Platform: The software (SaaS) provided by SSA Group, where the User can access their account, track the performance of one or more Bots, and view related financial data.
2. Scope
SSA Group shall provide the User with access to an automated cryptocurrency trading bot ("Bot"), which operates through the User's exchange account using the API keys provided by the User. The Bot executes trades on behalf of the User, and the User always retains full control over their exchange account.
The User may access the Platform to monitor the performance of the Bot, including but not limited to trade activity, financial results, and any other metrics associated with the Bot's performance.
If the Bot generates profits for the User, the User agrees to pay SSA Group a percentage of the profits, as agreed by the Parties.
SSA Group does not guarantee any specific trading results or profits, and the User acknowledges and accepts that the performance of the Bot is subject to market conditions, the User's chosen exchange, and other external factors beyond the control of SSA Group.
3. User Responsibilities
Payment Obligation: The User agrees to pay SSA Group a percentage of the profits generated by the Bot, as mutually agreed by the Parties.
Risk Acknowledgment: The User acknowledges that cryptocurrency trading involves significant risks, including the potential for financial losses. The User understands that the Bot does not guarantee profits and that SSA Group shall not be held liable for any losses incurred using the Bot.
4. Company Responsibilities
No Account Access: SSA Group does not have access to the User’s exchange account or funds. We do not store, view, or handle any User account credentials.
Bot Functionality: SSA Group is responsible for the development and maintenance of the Bot. We ensure that the Bot will function according to its designed purpose, but we make no guarantee of performance or profitability.
Platform Access: SSA Group will provide the User with access to the Platform, where the User can track the performance and financial metrics of one or more Bots in real-time.
Technical Support: SSA Group will provide support for any technical issues related to the Bot or Platform.
5. Payment Terms
Profit Share: The User agrees to pay SSA Group a percentage of the profits generated by the Bot(s) on their account. The percentage rate will be individually agreed upon between SSA Group and the User prior to activation of the Bot(s). In the event that no profits are generated, no payment is due to SSA Group.
Profit Calculation: SSA Group will calculate the profit generated by the Bot(s) based on the results of trading activity over the calendar month. The profit will be visible to both SSA Group and the User on the Platform, allowing both parties to track and verify the amount.
Payment Method: The method of payment will be mutually agreed upon by the User and SSA Group. Payments will be made on a monthly basis, based on the profits generated during the preceding month.
Payment Deadline: The User agrees to make the payment of the agreed profit share within the first five (5) banking days following the end of each calendar month.
Late Payments: If the User fails to make the agreed payment within the specified time (the first five banking days of the following month), SSA Group reserves the right to suspend or terminate the User’s access to the Bot(s) and Platform until the outstanding balance is settled.
No Refund Policy: Payments are non-refundable. SSA Group does not provide refunds for any payments paid.
6. Limitation of Liability
No Liability for Losses: SSA Group shall not be liable for any losses incurred by the User due to the use of the Bot(s). This includes but is not limited to, losses resulting from trading decisions made by the Bot or issues arising from the User’s exchange account settings.
Indirect and Consequential Damages: To the fullest extent permitted by law, SSA Group shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use or inability to use the Bot(s), including but not limited to, lost profits, business interruption, or loss of data.
No Guarantee of Profit: The User acknowledges that the Bot(s) do not guarantee any profit, and any profit or loss resulting from the use of the Bot(s) is solely the User’s responsibility.
7. Force Majeure and Technical Failures
SSA Group shall not be liable for any failure or delay in performance of its obligations due to events beyond its reasonable control, including but not limited to technical failures, system outages, internet disruptions, or issues related to the exchange platforms.
8. Indemnification
The User agrees to indemnify, defend, and hold SSA Group, its affiliates, officers, directors, employees, agents, and representatives harmless from and against any claims, damages, losses, liabilities, expenses (including reasonable attorneys’ fees), arising from:
- The User’s use or misuse of the Bot(s).
- Any violation of this Agreement or applicable laws by the User.
- The User’s breach of any third-party agreements, including the exchange’s terms of service.
9. Privacy and Data Protection
SSA Group is committed to maintaining the confidentiality and security of the User’s personal data. We do not collect or store any sensitive data related to the User’s exchange account or funds. The User agrees to the collection, processing, and use of their personal data in accordance with our Privacy Policy, which outlines how we handle such data. By using the Service, the User acknowledges and consents to the terms of our Privacy Policy.
10. Termination
Termination by User: The User may terminate this Agreement and stop using the Bot(s) and Platform at any time by ceasing to use the Service and removing the API keys. However, the User remains obligated to pay any outstanding profit share due for the period prior to termination. The User must provide notice of termination to SSA Group via email at [insert email address], and termination will be effective upon receipt of such notice.
Termination by SSA Group: SSA Group may terminate or suspend the User’s access to the Bot(s) and Platform at any time, with or without cause, including if the User violates this Agreement or engages in unlawful activity. The User remains obligated to pay any outstanding profit share due for the period prior to termination or suspension. SSA Group must provide notice of termination or suspension to the User via messenger, and termination or suspension will be effective upon receipt of such notice.
11. No Warranty
The Bot(s) and Platform are provided "as is" and "as available." SSA Group makes no representations or warranties, express or implied, regarding the performance, reliability, or functionality of the Bot(s) or Platform. SSA Group does not guarantee that the Bot(s) or Platform will be error-free, uninterrupted, or free from security vulnerabilities.
12. User Representations and Warranties
The User warrants that their use of the Bot and the Platform shall comply with all applicable laws, regulations, and the terms of service of the relevant exchange(s). The User agrees not to engage in any illegal or unauthorized activities in connection with the use of the Bot. The User further represents that they have the necessary legal capacity to enter into this Agreement.
13. Amendments
SSA Group reserves the right to modify, amend, or update this Agreement at any time. All changes will be posted on the website. The User’s continued use of the Bot(s) and Platform after the changes are posted will constitute acceptance of the revised Agreement.
14. Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or in connection with this Agreement shall be resolved exclusively through arbitration, conducted in accordance with the rules of the International Chamber of Commerce (ICC). The place of arbitration shall be Amsterdam, Netherlands, and the arbitration proceedings shall be conducted in English. The decision rendered by the arbitrator(s) shall be final and binding.
15. Miscellaneous
Entire Agreement: This Agreement constitutes the entire understanding between SSA Group and the User and supersedes all prior agreements or understandings, whether written or oral.
Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Assignment: The User may not assign or transfer their rights or obligations under this Agreement without the prior written consent of SSA Group.
16. Contact Information
For any questions regarding this Agreement or the Bot(s), please contact us at:
SSA LTD
Registry Code: 34952744
Address: Myroslav Skoryk Street 31, 79005 Lviv, Ukraine
Email: ctbots@ssa.group